Billing
Clear pricing. Secure payments. Zero surprises.
We believe billing should feel as gentle as the care itself — straightforward, secure, and built around your family's peace of mind.
Transparent Rates
Hourly and visit-based pricing shared up front during your consultation — no surprise charges.
Flexible Payment Options
Private pay accepted via card, ACH transfer, or check. Long-term care insurance reimbursements supported on request.
Itemized Statements
Receive clear monthly statements that detail visits, hours, and services rendered.
Secure Processing
Payments are processed through encrypted, industry-standard providers. Your information stays protected.
Care Agreements
Every client receives a written service agreement outlining scope, schedule, and rates before care begins.
Easy Auto-Pay
Set up recurring payments to keep care uninterrupted, with the freedom to pause or update anytime.
How Billing Works
- 1
Free consultation
We assess care needs together and tailor a plan to your family.
- 2
Service agreement
You receive a written agreement outlining scope, schedule, and rates.
- 3
Care begins
Caregivers arrive on schedule and document each visit.
- 4
Monthly statement
A clear, itemized statement is sent each month with secure payment options.
Have a billing question?
Whether you're exploring options for the first time or looking to adjust an existing care plan, we're happy to walk you through everything.
Coming Soon
Medicaid Payments Accepted at a Later Date
We're working toward accepting Medicaid as a payment option for eligible families. More information — including covered services, eligibility, and enrollment steps — will be shared here as it becomes available.
Caring Hands Gentle Hearts provides non-medical home care services. Coverage and reimbursement vary by insurance provider.